Companies with successful strategies for making their CX knowledge AI-ready are seeing double-digit gains in revenue and ...
NEW YORK (October 3, 2023) — Knowledge Mindfulness: The Interconnections that Help Leaders Transform Their Business and Their Life by Dr. Laila Marouf is now available. The book is published with ...
As technology continues to evolve, so does the future of service operations and in particular how knowledge can improve productivity and knowledge worker outcomes. Advancements in natural language ...
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