AI promises to make work more productive for lawyers, but there's a problem: Their clients are using it, too. Why it matters: ...

Law enforcement agencies often underinvest in technology training for line-level officers, limiting the effectiveness of tools like body cameras and data analytics. Without ongoing, role-specific ...

Artificial intelligence is starting to sound a whole lot more human, whether it's a voice in customer service... AI-GENERATED VOICE: (As customer service rep) How can I help you today? KELLY: ...Or in ...

Amongst key findings of the study is faster growth in non-work-related ChatGPT usage than in work-related usage. The demographic breakdown of ChatGPT users was also found to have shifted, with the ...

When Facebook and Instagram first became popular, I used it to see what my friends were doing and what they shared. Over time, I started to use them in completely different ways. Today, I rarely look ...

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It started with a high school typing course. Wanda Woods enrolled because her father advised that typing proficiency would lead to jobs. Sure enough, the federal Environmental Protection Agency hired ...

Forbes contributors publish independent expert analyses and insights. Dr. Tracy Brower writes about joy, community and the future of work. This voice experience is generated by AI. Learn more. This ...