As a CMO, you don’t have the time to develop a deep understanding of each team member’s processes on a day-to-day basis. You need an abridged version of your team ...

The balanced scorecard is a strategic planning and management system which takes into account non-financial aspects of corporate performance, explains the Balanced Scorecard Institute. The system ...

Transparency Scorecard to increase visibility into non-clinical dimensions of MA plan performance that fall outside the appropriate scope of Star Ratings.

Businesses establish a balanced scorecard to align all their company activities. This type of performance management framework adds non-financial measures to traditional financial metrics and gives ...

The American Society of Clinical Oncology promised a rating scale for cancer drugs--and now, it has delivered. Let the blowback begin. The drug scorecard, published in the Journal of Clinical Oncology ...

Want your people focused on the right activities and held accountable for their contributions? Set up a scorecard system and watch it happen. Why is a scorecard for every person in your organization ...

Quality assurance (QA) refers to the agent and call center support provided to customers before, during, and after they purchase and use a company's products or services. Call centers use their QA ...

Transparency is critical in the fashion industry, a sector plagued by reports of excess production, human rights violations and unethical sourcing practices. Plus, with consumers and regulators ...