This article is more than 7 years old. Two of the most influential tech innovations that rocketed into our daily lives in the last several years are virtual digital assistants and online chatbots.

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now ...

The future of customer service is less about the people than it is the sound of a person or the virtual image of an individual. Humans are just so inefficient. But they can be improved, too, through ...

Smart speakers and digital assistants are transforming our lives in subtle, useful ways With all the artificial intelligence ...

Ilya Gelfenbeyn is the co-founder and CEO of Speaktoit, which develops natural language virtual assistants for Android, iOS and Windows Phone. When Siri launched on the iPhone 4S in October 2011, tech ...

When users first try virtual assistants (like Siri, Google Now, Cortana, M or Alexa), they’re struck by the idea that they’re talking to a computer, rather than a person. That much sounds obvious. In ...

Augmented and virtual reality are new frontiers for Apple's larger customer base, and the company is researching development of a computer-generated assistant to help users navigate the new space, and ...

But let’s face it: These virtual assistants have become boring, banal commodities. Sorry, Siri: Your jokes are stale and your evolution slow. More than anything ...

For as "smart" as our phones are supposed to be, they're not very good at getting things done on our behalf. But that's about to change, according to Qualcomm. During its annual Snapdragon Summit, the ...